How To Fix 60759 - Oldest meter reading displayed. Not possible to scroll further

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 759

• Message text: Oldest meter reading displayed. Not possible to scroll further

What causes this issue?

The oldest meter reading is already being display. You cannot therefore
use the scroll function in order to display older meter readings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60759 - Oldest meter reading displayed. Not possible to scroll further ?

  The SAP error message "60759 Oldest meter reading displayed. Not possible to scroll further" typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with meter readings. This message indicates that the user has reached the oldest available meter reading for a particular device, and there are no earlier readings to display or scroll back to.
  Cause:
  
  Data Limitation: The system has a defined limit on how many historical meter readings can be stored or displayed. If the oldest reading is being shown, it means there are no earlier readings available in the database.
  Configuration Settings: The configuration settings for meter reading history may limit the number of readings retained.
  Data Deletion: Older meter readings may have been deleted or archived based on data retention policies or manual actions.
  
  Solution:
  
  Check Meter Reading History: Verify the meter reading history for the device in question to confirm that there are no earlier readings available.
  Review Configuration: Check the configuration settings in SAP IS-U to see if there are limits set on the number of meter readings retained. If necessary, adjust these settings to retain more historical data.
  Data Archiving: If older readings are archived, you may need to access the archived data if it is necessary for your analysis or reporting.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing meter readings and understanding the implications of this message.
  Contact Support: If the issue persists or if you believe there should be older readings available, consider reaching out to your SAP support team for further investigation.
  
  Related Information:
  
  SAP IS-U Module: This error is specific to the SAP IS-U module, which is designed for utility companies to manage customer data, billing, and meter readings.
  Meter Reading Process: Understanding the meter reading process in SAP IS-U can help in troubleshooting issues related to meter data management.
  Data Retention Policies: Familiarize yourself with your organization's data retention policies to understand how long meter readings are kept and when they might be deleted or archived.
  
  By following these steps, you should be able to address the error message and understand the context in which it occurs.