How To Fix 60742 - Meter & not available

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 742

• Message text: Meter & not available

What causes this issue?

There is no entry in the database meter table for the meter number
which you have entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60742 - Meter & not available ?

  The SAP error message "60742 Meter & not available" typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with meter data management. This error indicates that the system is unable to find the specified meter for a particular operation, such as reading, billing, or maintenance.
  Causes:
  
  Meter Not Registered: The meter may not be registered in the system for the specific installation or contract.
  Incorrect Meter Number: The meter number entered may be incorrect or does not exist in the database.
  Inactive Meter: The meter may be inactive or decommissioned, meaning it cannot be used for readings or billing.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the meter not being recognized.
  Authorization Issues: The user may not have the necessary permissions to access the meter data.
  
  Solutions:
  
  Verify Meter Registration: Check if the meter is correctly registered in the system. You can do this by navigating to the relevant transaction codes (e.g., EL31 for meter reading) and verifying the meter details.
  Check Meter Number: Ensure that the meter number entered is correct. Cross-reference it with the master data in the system.
  Activate Meter: If the meter is inactive, you may need to activate it or create a new meter record if it has been decommissioned.
  Data Consistency Check: Perform a data consistency check to ensure that all related data is synchronized and correctly set up.
  User Authorization: Verify that the user has the necessary authorizations to access the meter data. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help files for additional troubleshooting steps specific to your version of SAP IS-U.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for meter reading), EL22 (for meter management), and EL24 (for meter data).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.