How To Fix 60710 - Internal error whilst blocking meter &

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 710

• Message text: Internal error whilst blocking meter &

What causes this issue?

The system internally requested a blocking entry for the meter
currently being edited. A system error occurred: EXCEPTION
SYSTEM_FAILURE in ENQUEUE_EFVIZA01

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60710 - Internal error whilst blocking meter & ?

  The SAP error message "60710 Internal error whilst blocking meter" typically indicates that there is an issue with the system's ability to block a meter, which is often related to the management of utility data in SAP IS-U (Industry Solution for Utilities). This error can arise due to various reasons, including data inconsistencies, configuration issues, or system bugs.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the meter data or related master data that prevent the system from processing the blocking request.
  Configuration Issues: Incorrect configuration settings in the SAP system related to meter management or utility billing could lead to this error.
  System Bugs: There may be a bug in the version of SAP you are using that affects the blocking of meters.
  Authorization Issues: The user may not have the necessary authorizations to perform the blocking operation on the meter.
  Technical Issues: Problems with the underlying database or system performance issues could also trigger this error.
  
  Solutions:
  
  Check Data Consistency: Verify the meter data and related master data for any inconsistencies. Ensure that all required fields are populated correctly.
  Review Configuration: Check the configuration settings in the SAP system related to meter management. Ensure that all settings are correct and aligned with business processes.
  Update SAP: If you suspect a bug, check for any available patches or updates from SAP that may address this issue. Consult the SAP Notes for any known issues related to this error.
  User Authorizations: Ensure that the user attempting to block the meter has the necessary authorizations. You may need to consult with your SAP security team.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that could provide additional context for the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for meter reading) or EL02 (for meter management) to help diagnose the issue.
  Documentation: Review the SAP documentation for IS-U to understand the processes involved in meter management and blocking.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.