How To Fix 60384 - Internal error "&". Index data not deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 60 - Real Estate

  • Message number: 384

  • Message text: Internal error "&". Index data not deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 60384 - Internal error "&". Index data not deleted ?

    The SAP error message 60384, which states "Internal error '&'. Index data not deleted," typically indicates an issue related to the internal processing of index data in the SAP system. This error can occur in various contexts, often related to database operations or data consistency checks.

    Possible Causes:

    1. Database Issues: There may be inconsistencies or corruption in the database that prevent the index data from being deleted.
    2. System Bugs: The error could be due to a bug in the SAP system or a specific transaction that is not functioning correctly.
    3. Configuration Issues: Incorrect configuration settings in the SAP system can lead to this error.
    4. Authorization Problems: Lack of proper authorizations for the user executing the transaction may also trigger this error.
    5. Data Locking: If the data is locked by another process, it may prevent the deletion of index data.

    Solutions:

    1. Check Database Consistency: Use transaction codes like DB02 or DBACOCKPIT to check for database inconsistencies. You may need to run consistency checks or repair tools provided by SAP.
    2. Review System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
    3. Update SAP System: Ensure that your SAP system is up to date with the latest support packages and patches. Sometimes, these errors are resolved in newer versions.
    4. Check Authorizations: Verify that the user has the necessary authorizations to perform the operation that triggered the error.
    5. Contact SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including the transaction code, user actions leading to the error, and any relevant logs.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
    • Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) to investigate further.
    • Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.

    Preventive Measures:

    • Regularly perform database maintenance and consistency checks.
    • Keep your SAP system updated with the latest patches and support packages.
    • Monitor user authorizations and access rights to prevent unauthorized actions that could lead to errors.

    By following these steps, you should be able to diagnose and potentially resolve the SAP error message 60384. If the problem persists, further investigation with SAP support may be necessary.

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