How To Fix >6814 - Database entries for incoming correspondence are inconsistent

>6814 - Overview

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 814

• Message text: Database entries for incoming correspondence are inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6814 - Database entries for incoming correspondence are inconsistent ?

  The SAP error message "6814 Database entries for incoming correspondence are inconsistent" typically indicates that there is a mismatch or inconsistency in the database entries related to incoming correspondence. This can occur in various SAP modules, particularly in the context of document management or workflow processes.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies in the database due to incomplete transactions, failed updates, or manual data manipulation.
  System Errors: Bugs or errors in the SAP system or during a system upgrade can lead to inconsistencies.
  
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to mismatches in expected data.
  Missing Entries: Correspondence entries may be missing or not properly linked to the relevant documents or processes.
  
  Solutions:
  
  Check Database Entries: Use transaction codes like SE16 or SE11 to check the relevant database tables for inconsistencies. Look for missing or incorrect entries related to incoming correspondence.
  Consistency Check: Run a consistency check using transaction codes like SARA