How To Fix >6114 - No entry found in the correspondence history

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 114

• Message text: No entry found in the correspondence history

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6114 - No entry found in the correspondence history ?

  The SAP error message "6114 No entry found in the correspondence history" typically indicates that the system is unable to find any records in the correspondence history for the specified criteria. This can occur in various SAP modules, particularly in areas related to customer relationship management (CRM) or financial transactions.
  Causes:
  
  No Correspondence Created: There may not be any correspondence records created for the specific business object (e.g., customer, vendor, or document).
  Incorrect Selection Criteria: The selection criteria used to search for correspondence history may be incorrect or too restrictive, leading to no results being found.
  Data Deletion: Correspondence records may have been deleted or archived, making them unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to view the correspondence history.
  System Configuration: There may be configuration issues in the SAP system that prevent the correspondence history from being recorded or displayed.
  
  Solutions:
  
  Check Correspondence Creation: Verify if any correspondence has been created for the relevant business object. If not, create the necessary correspondence.
  Review Selection Criteria: Ensure that the selection criteria used to search for correspondence history are correct. Try broadening the search parameters.
  Data Recovery: If records were deleted, check if they can be restored from backups or if they were archived and can be retrieved.
  Authorization Check: Confirm that the user has the appropriate authorizations to access the correspondence history. This may involve checking user roles and permissions.
  System Configuration Review: Consult with your SAP Basis or configuration team to ensure that the system is set up correctly to log and display correspondence history.
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may use specific transaction codes to access correspondence history (e.g., CRM-related transactions).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand how correspondence history is managed and any prerequisites for its functionality.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the "6114 No entry found in the correspondence history" error message.