How To Fix 5Z008 - Check digit & of insurance number is incorrect; the correct one is &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

  • Message number: 008

  • Message text: Check digit & of insurance number is incorrect; the correct one is &

  • Show details Hide details
  • What causes this issue?

    The insurance number does not correspond to the selected check digit
    procedure.

    How to fix this error?

    Use the suggested check digit.

    Procedure for System Administrators

    If the check digit procedure is not correct for this supplementary
    pension fund, change it in table T5D5Z.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Z008 - Check digit & of insurance number is incorrect; the correct one is & ?

    The SAP error message 5Z008 indicates that there is an issue with the check digit of an insurance number entered in the system. This error typically arises in the context of health insurance or social security number processing within SAP systems, particularly in modules related to payroll or employee benefits.

    Cause:

    The error occurs when the check digit of the insurance number does not match the expected value calculated by the system. The check digit is a form of redundancy check used to detect errors in the data entry process. If the entered insurance number has an incorrect check digit, it suggests that either:

    • The insurance number was entered incorrectly.
    • There is a formatting issue with the insurance number.
    • The insurance number itself is invalid or does not conform to the expected format.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify the Insurance Number: Check the insurance number entered in the system for any typographical errors. Ensure that all digits are correct.

    2. Recalculate the Check Digit: If you have access to the algorithm used to calculate the check digit, you can manually verify the check digit for the insurance number. This may involve using a specific formula or method defined by the insurance provider.

    3. Consult Documentation: Refer to the relevant documentation or guidelines provided by the insurance company or regulatory body to ensure that the insurance number format is correct.

    4. Update the Insurance Number: If the insurance number is indeed incorrect, update it with the correct number that has the valid check digit.

    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or the relevant department within your organization for assistance.

    Related Information:

    • Check Digit Calculation: Different insurance providers may use different algorithms for calculating check digits. Familiarize yourself with the specific method used for the insurance numbers relevant to your organization.
    • SAP Notes: Check SAP Notes or Knowledge Base Articles for any known issues or patches related to this error message.
    • User Training: Ensure that users entering insurance numbers are trained on the correct format and the importance of accuracy in data entry to prevent similar errors in the future.

    By following these steps, you should be able to identify and correct the issue causing the 5Z008 error message in SAP.

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