How To Fix 5Y656 - Employee hire data cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Y - Error messages for info-type Italian module pools

• Message number: 656

• Message text: Employee hire data cannot be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Y656 - Employee hire data cannot be determined ?

  The SAP error message 5Y656, "Employee hire data cannot be determined," typically occurs during the hiring process in the Human Capital Management (HCM) module. This error indicates that the system is unable to retrieve the necessary data related to the employee's hiring information, which can be due to several reasons.
  Causes:
  
  Missing or Incomplete Data: The employee master data may be incomplete or missing critical information required for the hiring process.
  Incorrect Infotype Configuration: The infotypes related to hiring (such as Infotype 0000 - Actions, Infotype 0001 - Organizational Assignment, etc.) may not be configured correctly.
  Authorization Issues: The user may not have the necessary authorizations to access or create the employee data.
  Data Consistency Issues: There may be inconsistencies in the data, such as incorrect relationships between organizational units or positions.
  Custom Enhancements or Modifications: Custom code or enhancements in the system may interfere with the standard hiring process.
  
  Solutions:
  
  Check Employee Master Data: Ensure that all required fields in the employee master data are filled out correctly. Pay special attention to the infotypes related to hiring.
  Review Infotype Configuration: Verify that the infotypes related to hiring are correctly configured in the system. This includes checking the settings in the IMG (Implementation Guide).
  Authorization Check: Ensure that the user performing the hiring action has the necessary authorizations to create or modify employee data.
  Data Consistency Check: Use transaction codes like SE16 or SE11 to check the consistency of the data in relevant tables. Look for any discrepancies in organizational units, positions, or other related data.
  Debugging: If the issue persists, consider debugging the hiring process to identify where the data retrieval is failing. This may require the assistance of a technical consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA40 (Personnel Actions) and PA30 (Maintain HR Master Data) to manage employee data.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on HCM processes and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups for insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP HCM for further assistance.