How To Fix 5W370 - Currently only status active (1) is supported - status will be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 370

• Message text: Currently only status active (1) is supported - status will be changed

What causes this issue?

Only the active status (1) is supported at this time. If a different
status has been set, it will now be converted to active.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5W370 - Currently only status active (1) is supported - status will be changed ?

  The SAP error message 5W370 indicates that a certain operation or transaction is being attempted on a status that is not supported. Specifically, it mentions that only the "active" status (status code 1) is supported for the operation being performed, and the system will change the status to active.
  Cause:
  This error typically occurs in scenarios where:
  
  You are trying to perform an action (like posting, changing, or processing) on an object (such as a document, order, or record) that is not in the "active" state.
  The system is designed to only allow certain operations on objects that are currently active, and any other status (like inactive, closed, or archived) is not permitted for that operation.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status: Verify the current status of the object you are trying to work with. You can do this by navigating to the relevant transaction or using the appropriate report to view the status.
  
  
  Change the Status: If the object is not in the active status, you may need to change its status to active. This can often be done through a specific transaction or function in SAP that allows you to update the status.
  
  
  Review Business Logic: Ensure that the business logic or process flow you are following is correct. Sometimes, the error can arise from trying to perform operations in an incorrect sequence.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module or transaction you are working with. This can provide insights into the expected statuses and the operations allowed for each.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may need to use specific transaction codes to check or change the status of the object.
  Authorization: Ensure that you have the necessary authorizations to change the status of the object in question.
  Custom Development: If your organization has custom developments or enhancements, check if they might be affecting the status handling of the objects.
  
  By following these steps, you should be able to address the error message 5W370 and proceed with your operations in SAP.