How To Fix 5W309 - Task &1 &2 has no agent

5W309 - Overview

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 309

• Message text: Task &1 &2 has no agent

What causes this issue?

No agent has been assigned this task so far.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

At least one agent should be assigned the task. This can be done
in Customizing.

Error message extract from SAP system. Copyright SAP SE.

5W309 - Details

• The SAP error message 5W309 indicates that a specific task (identified by &1 and &2) does not have an assigned agent. This typically occurs in the context of workflow management within SAP, where tasks are expected to have agents (users or groups) assigned to them to execute the task.
  
  Cause:
  
  No Agent Assigned: The most common cause is that the task has not been assigned to any user or agent in the workflow definition.
  Agent Determination Issues: There may be issues with the agent determination logic, which could be due to incorrect configuration or missing data.
  Workflow Configuration: The workflow might not be properly configured to assign agents based on the defined rules.
  User Status: The user who is supposed to be the agent may be inactive or not authorized to perform the task.
  
  
  Solution:
  
  
  Assign an Agent: 
  
  Go to the workflow definition in the SAP system and ensure that the task has an agent assigned. You