How To Fix 5W085 - Position the cursor on the work item text field

SAP Error Message - Details

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 085

• Message text: Position the cursor on the work item text field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5W085 - Position the cursor on the work item text field ?

  The SAP error message 5W085, which states "Position the cursor on the work item text field," typically occurs in the context of workflow management within SAP systems. This error indicates that the user is trying to perform an action that requires the cursor to be positioned on a specific field, usually the text field of a work item, but it is not currently positioned there.
  Cause:
  
  Incorrect Cursor Position: The most common cause is that the user has not clicked on or focused on the work item text field before attempting to execute an action (like editing or processing the work item).
  User Interface Issues: Sometimes, the user interface may not be responding correctly, or there may be a lag that prevents the cursor from being positioned correctly.
  Workflow Configuration: There may be issues with the workflow configuration that require the user to interact with specific fields in a certain order.
  
  Solution:
  
  Position the Cursor: Simply click on the work item text field to position the cursor there. Once the cursor is in the correct location, you should be able to proceed with the intended action.
  Refresh the Screen: If the issue persists, try refreshing the screen or logging out and back into the SAP system to reset the user interface.
  Check Workflow Configuration: If you have access, check the workflow configuration to ensure that it is set up correctly and that there are no restrictions on how the work items should be processed.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the workflow you are working with.
  Contact Support: If the problem continues, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  SAP Workflow: Understanding how SAP workflows operate can help in troubleshooting issues related to work items.
  User Training: Ensure that users are trained on how to interact with work items and the importance of cursor positioning in SAP.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes available.
  
  By following these steps, you should be able to resolve the error message 5W085 and continue working with your SAP workflows effectively.