How To Fix 5U792 - Fill in custodial parent information.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 792

• Message text: Fill in custodial parent information.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U792 - Fill in custodial parent information. ?

  The SAP error message 5U792, which states "Fill in custodial parent information," typically occurs in the context of employee data management, particularly when dealing with benefits, payroll, or family-related information in the SAP system. This error indicates that the system requires specific information about the custodial parent for a dependent, often in relation to child support or benefits eligibility.
  Cause:
  
  Missing Data: The error is triggered when the required fields for custodial parent information are not filled out in the employee's record.
  Incorrect Configuration: There may be configuration settings in the SAP system that require custodial parent information for certain processes, such as payroll deductions or benefits enrollment.
  Dependent Information: If an employee has dependents listed, the system may require additional details about the custodial parent for compliance or reporting purposes.
  
  Solution:
  
  
  Fill in Required Fields: Navigate to the employee's record in the SAP system and ensure that all required fields related to custodial parent information are completed. This may include:
  
  Name of the custodial parent
  Relationship to the employee
  Contact information
  Any other relevant details as specified by your organization’s policies.
  
  
  
  Check Configuration Settings: If you have access to system configuration, verify that the settings related to dependent and custodial parent information are correctly configured. This may involve consulting with your SAP administrator or HRIS team.
  
  
  Consult Documentation: Review any internal documentation or guidelines provided by your organization regarding the management of employee data, especially concerning dependents and custodial parent information.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your IT support team or SAP support for further assistance. They may provide insights specific to your organization's SAP implementation.
  
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules related to Human Capital Management (HCM), Payroll, or Benefits Administration.
  Compliance: Ensuring that custodial parent information is accurately recorded may be necessary for compliance with legal requirements, such as child support obligations.
  User Training: Providing training for HR personnel on how to manage employee records and understand the importance of custodial parent information can help prevent this error in the future.
  
  By addressing the missing information and ensuring proper configuration, you should be able to resolve the error message 5U792 in SAP.