How To Fix 5U569 - Generating COBRA/health plan was not successful

5U569 - Overview

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 569

• Message text: Generating COBRA/health plan was not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U569 - Generating COBRA/health plan was not successful ?

  The SAP error message 5U569, which indicates that "Generating COBRA/health plan was not successful," typically arises in the context of managing COBRA (Consolidated Omnibus Budget Reconciliation Act) health benefits within the SAP system. This error can occur due to various reasons, and addressing it usually involves a few steps.
  Possible Causes:
  
  
  Configuration Issues: The COBRA-related configuration in the SAP system may not be set up correctly. This includes settings related to health plans, eligibility, and COBRA event triggers.
  Data Inconsistencies: There may be missing or incorrect data in the employee records or health plan configurations that prevent the successful generation of COBRA notifications.
  Authorization Problems: The user attempting to generate the COBRA/health plan may not have the necessary authorizations to perform this action.
  Technical Errors: There could be underlying technical issues, such as problems with the program or transaction being used to generate the COBRA notifications.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the COBRA configuration settings in the SAP system.