Message type: E = Error
Message class: 5U - HR US: Messages
Message number: 374
Message text: COBRA early termination reason & not defined (check entry)
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5U374
- COBRA early termination reason & not defined (check entry) ?The SAP error message 5U374, which pertains to COBRA (Consolidated Omnibus Budget Reconciliation Act) early termination reasons, indicates that there is an issue with the termination reason not being defined in the system. This error typically arises when an employee's COBRA coverage is being processed, and the system cannot find a valid termination reason associated with the COBRA event.
Cause: Undefined Termination Reason: The termination reason for the COBRA event is not defined in the system. This could be due to missing configuration or incorrect data entry. Incorrect Configuration: The COBRA configuration settings in the SAP system may not have been set up correctly, leading to the inability to recognize the termination reason. Data Entry Error: There may be a mistake in the data entry process, such as entering an invalid or non-existent termination reason.
Solution: Check Configuration: Navigate to the relevant configuration settings in SAP for COBRA. Ensure that all necessary termination reasons are defined and correctly
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