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How To Fix 5R528 - Child is not a Singapore Citizen. &1 is not Qualified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5R - HR-SG: Messages for HR Module SG, China, Hongkong and Taiwan

  • Message number: 528

  • Message text: Child is not a Singapore Citizen. &1 is not Qualified

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5R528 - Child is not a Singapore Citizen. &1 is not Qualified ?

    The SAP error message "5R528 Child is not a Singapore Citizen. &1 is not Qualified" typically arises in the context of payroll processing or employee benefits management in SAP systems, particularly when dealing with employee data related to dependents or children.

    Cause:

    This error indicates that the system has identified a child (dependent) associated with an employee who is not a Singapore citizen. In Singapore, certain benefits, allowances, or tax reliefs may only be applicable to employees with dependents who are Singapore citizens. The error message suggests that the system is unable to process the request because the child does not meet the citizenship criteria required for the specific benefit or allowance.

    Solution:

    To resolve this error, you can take the following steps:

    1. Verify Dependent Information:

      • Check the employee's dependent records in the SAP system to confirm the citizenship status of the child. Ensure that the information is accurately entered.
    2. Update Citizenship Status:

      • If the child is indeed a Singapore citizen, update the dependent's citizenship status in the system. This may involve correcting the data entry or ensuring that the relevant documentation is provided.
    3. Review Eligibility Criteria:

      • Review the eligibility criteria for the specific benefit or allowance that is being processed. Ensure that the employee and their dependents meet all necessary requirements.
    4. Consult with HR or Payroll Team:

      • If you are unsure about the correct citizenship status or the implications of the error, consult with your HR or payroll team for guidance. They may have additional insights or procedures to follow.
    5. Check Configuration Settings:

      • If you have access to system configuration, check the settings related to dependents and benefits to ensure they are set up correctly according to local regulations.
    6. Documentation:

      • Ensure that all necessary documentation regarding the citizenship status of dependents is collected and maintained as per company policy and legal requirements.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions for this error message.
    • Local Regulations: Familiarize yourself with local labor laws and regulations in Singapore regarding employee benefits and dependents, as these can impact eligibility.
    • Training: Consider training sessions for HR personnel on managing employee data and understanding the implications of citizenship status on payroll and benefits.

    By following these steps, you should be able to address the error and ensure that the employee's records are accurate and compliant with local regulations.

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