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Message type: E = Error
Message class: 5R - HR-SG: Messages for HR Module SG, China, Hongkong and Taiwan
Message number: 528
Message text: Child is not a Singapore Citizen. &1 is not Qualified
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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5R528
- Child is not a Singapore Citizen. &1 is not Qualified ?The SAP error message "5R528 Child is not a Singapore Citizen. &1 is not Qualified" typically arises in the context of payroll processing or employee benefits management in SAP systems, particularly when dealing with employee data related to dependents or children.
Cause:
This error indicates that the system has identified a child (dependent) associated with an employee who is not a Singapore citizen. In Singapore, certain benefits, allowances, or tax reliefs may only be applicable to employees with dependents who are Singapore citizens. The error message suggests that the system is unable to process the request because the child does not meet the citizenship criteria required for the specific benefit or allowance.
Solution:
To resolve this error, you can take the following steps:
Verify Dependent Information:
- Check the employee's dependent records in the SAP system to confirm the citizenship status of the child. Ensure that the information is accurately entered.
Update Citizenship Status:
- If the child is indeed a Singapore citizen, update the dependent's citizenship status in the system. This may involve correcting the data entry or ensuring that the relevant documentation is provided.
Review Eligibility Criteria:
- Review the eligibility criteria for the specific benefit or allowance that is being processed. Ensure that the employee and their dependents meet all necessary requirements.
Consult with HR or Payroll Team:
- If you are unsure about the correct citizenship status or the implications of the error, consult with your HR or payroll team for guidance. They may have additional insights or procedures to follow.
Check Configuration Settings:
- If you have access to system configuration, check the settings related to dependents and benefits to ensure they are set up correctly according to local regulations.
Documentation:
- Ensure that all necessary documentation regarding the citizenship status of dependents is collected and maintained as per company policy and legal requirements.
Related Information:
By following these steps, you should be able to address the error and ensure that the employee's records are accurate and compliant with local regulations.
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