How To Fix 5Q487 - &1: The assignment based on file number &2 is made despite different name

5Q487 - Overview

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 487

• Message text: &1: The assignment based on file number &2 is made despite different name

What causes this issue?

The notification is assigned to the personnel number based on the file
number even though the name included in the notification is not the same
as the name in the master data. This is done so because the date of
birth entered in the notification is the same as the date of birth in
infotype 0002.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q487 - &1: The assignment based on file number &2 is made despite different name ?

  The SAP error message 5Q487 indicates that there is an issue with the assignment of a file number to a person or entity in the system, specifically when the names do not match. This error typically arises in the context of personnel administration or master data management, where the system is trying to link a file number (such as a social security number or employee ID) to a record, but the names associated with those records do not match.
  
  Cause:
  
  
  Name Mismatch: The primary cause of this error is that the name associated with the file number does not match the name in the SAP system. This could be due to:
  
  Typographical errors in either the file number record or the SAP record.
  Changes in a person's name (e.g., marriage, divorce) that have not been updated in the system.
  Different formats or spellings of names (e.g., using initials, nicknames, etc.).
  
  
  
  Data Entry Errors: Incorrect data entry