How To Fix 5Q477 - &1: Assignment made based on last name &2 and first name &3

5Q477 - Overview

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 477

• Message text: &1: Assignment made based on last name &2 and first name &3

What causes this issue?

The personnel number to which the inbound notification was assigned was
determined based on the name &V3& &V2& specified in the notification.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

5Q477 - Details

• The SAP error message 5Q477 typically occurs in the context of personnel administration or organizational management when there is an issue with the assignment of a person to a position or role based on their name. The message indicates that the system is trying to assign a person based on their last name and first name, but there is a conflict or ambiguity in the assignment.
  
  Cause:
  
  Duplicate Names: The error often arises when there are multiple employees with the same last name and first name in the system. The system cannot determine which specific employee to assign.
  Incorrect Data: There may be incorrect or incomplete data in the employee records, such as missing first names or last names.
  
  Configuration Issues: There could be issues with the configuration of the personnel assignment process in SAP.
  
  
  Solution:
  
  Check for Duplicates: Review the employee records to identify if there are multiple entries with the same last name and