How To Fix 5Q421 - Notification & &: status cannot be changed from '&' to '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 421

• Message text: Notification & &: status cannot be changed from '&' to '&'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q421 - Notification & &: status cannot be changed from '&' to '&' ?

  The SAP error message 5Q421 typically occurs in the context of changing the status of a notification in the SAP system. The message indicates that the status of a notification cannot be changed from one specific status to another. The placeholders '&' represent the current status and the desired status, respectively.
  Cause:
  
  Status Transition Restrictions: SAP has predefined rules for status transitions in notifications. Certain statuses may not be allowed to transition directly to others due to business logic or workflow requirements.
  Incomplete Data: The notification may not have all the required data or may not meet the criteria necessary for the status change.
  User Authorizations: The user attempting to change the status may not have the necessary authorizations to perform that action.
  System Configuration: Custom configurations or enhancements in the SAP system may impose additional restrictions on status changes.
  
  Solution:
  
  Check Status Transition Rules: Review the status management configuration in the SAP system to understand the allowed transitions. You can do this by checking the configuration in transaction codes like SPRO (SAP Reference IMG) under the relevant module (e.g., Plant Maintenance, Quality Management).
  Complete Required Fields: Ensure that all mandatory fields in the notification are filled out correctly before attempting to change the status.
  Review User Authorizations: Verify that the user has the necessary authorizations to change the status of the notification. This can be checked with the help of a security administrator.
  Consult Documentation: Refer to the SAP documentation or help files for specific information regarding the notification type and its status management.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  SAP Notes: Check for any SAP Notes related to the specific error message or notification type that may provide additional insights or solutions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to change the notification status successfully.