How To Fix 5Q396 - Notifications Read In

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 396

• Message text: Notifications Read In

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q396 - Notifications Read In ?

  The SAP error message 5Q396, which states "Notifications Read In," typically occurs in the context of SAP's Quality Management (QM) or Plant Maintenance (PM) modules. This error message indicates that there is an issue with reading notifications, which can be related to various factors such as data inconsistencies, authorization issues, or system configuration problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the notification data that prevent it from being read correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the notifications.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues with reading notifications.
  Technical Issues: There may be underlying technical issues, such as database problems or system performance issues.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the notifications. This can be done by reviewing the user's roles and permissions in the SAP system.
  Data Consistency Check: Perform a consistency check on the notification data. This may involve running specific SAP reports or transactions to identify and correct any inconsistencies.
  Review Configuration Settings: Check the configuration settings related to notifications in the QM or PM module. Ensure that all settings are correctly configured according to business requirements.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They may need to look into database performance or other technical aspects of the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review SAP documentation related to the QM and PM modules for best practices in managing notifications and troubleshooting common issues.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to consult with an SAP expert or your organization's SAP support team for more tailored assistance.