How To Fix 5Q356 - No infotype 0745 record found (bonus number &)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 356

• Message text: No infotype 0745 record found (bonus number &)

What causes this issue?

No infotype 0745 (ZfA Notifications in Public Sector) record was found
into which the bonus number communicated in the ZB01 notification can be
entered.

System Response

Infotype 0745 cannot be updated automatically.

How to fix this error?

Check the master data for the personnel number in question and check
your write authorizations.
If you can correct the error, you can repeat the update after the ZB01
notification is imported using report <DS:RE.RPUZFAD0> RPUZFAD0 (for
maintaining ZfA notifications)</>.
If you cannot correct the error, transfer the communicated bonus number
manually to infotype 0745 (ZfA Notifications in Public Sector).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q356 - No infotype 0745 record found (bonus number &) ?

  The SAP error message 5Q356: No infotype 0745 record found (bonus number &) typically occurs in the context of HR (Human Resources) or Payroll processing when the system is unable to find a specific infotype record related to bonus payments for an employee. Infotype 0745 is specifically used for managing bonus information in SAP.
  Cause:
  
  Missing Infotype Record: The most common cause of this error is that the infotype 0745 record for the specified employee (identified by the bonus number) does not exist in the system.
  Incorrect Bonus Number: The bonus number provided may be incorrect or does not correspond to any existing records.
  Data Entry Issues: There may have been an error during data entry or data migration that resulted in the absence of the required infotype record.
  Time Period Issues: The record may exist, but it could be outside the time frame being queried or processed.
  
  Solution:
  
  
  Check Infotype Records: 
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the infotype 0745 record exists for the employee in question.
  If it does not exist, you may need to create it using transaction code PA30.
  
  
  
  Verify Bonus Number: 
  
  Ensure that the bonus number you are using is correct and corresponds to the employee's records.
  
  
  
  Create Missing Record: 
  
  If the record is indeed missing, you can create a new infotype 0745 record for the employee. Make sure to enter all required fields accurately.
  
  
  
  Check Time Period: 
  
  Ensure that you are querying the correct time period. If the record exists but is not being found, it may be due to the date range being outside the validity period of the infotype record.
  
  
  
  Consult with HR/Payroll Team: 
  
  If you are unsure about the data or how to proceed, consult with your HR or Payroll team for assistance. They may have additional insights or access to tools that can help resolve the issue.
  
  
  
  Related Information:
  
  Infotype 0745: This infotype is specifically used for managing bonus information in SAP HR. It includes details about bonus payments, eligibility, and other related data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and others related to HR master data management.
  SAP Notes: Check SAP Notes and documentation for any known issues or updates related to infotype 0745 and bonus processing.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.