How To Fix 5Q307 - No record exists for "Personal Data" infotype (0002)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 307

• Message text: No record exists for "Personal Data" infotype (0002)

What causes this issue?

The marital status cannot be determined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q307 - No record exists for "Personal Data" infotype (0002) ?

  The SAP error message 5Q307 indicates that there is no record found for the "Personal Data" infotype (IT0002) for the employee you are trying to access or modify. This infotype is crucial as it contains essential personal information about an employee, such as name, date of birth, and marital status.
  Cause:
  
  Missing Data: The most common reason for this error is that the employee record does not have any entries in the IT0002 infotype. This could happen if the employee was never created properly or if the infotype was inadvertently deleted.
  Incorrect Employee Number: You may be trying to access the infotype for an employee number that does not exist or is incorrect.
  Data Locking: The employee record might be locked for editing by another user or process, preventing access to the infotype.
  Authorization Issues: The user may not have the necessary authorizations to view or edit the infotype.
  
  Solution:
  
  Check Employee Record: Verify that the employee number you are using is correct. You can do this by checking the employee master data in the SAP system.
  Create or Update IT0002: If the infotype does not exist, you will need to create it. You can do this using transaction code PA30 (Maintain HR Master Data) and entering the employee number. Then, add the necessary data for infotype 0002.
  Review Authorizations: Ensure that you have the necessary permissions to access and modify the employee's personal data. If not, contact your SAP security administrator.
  Check for Locks: If the record is locked, you may need to wait until the lock is released or contact the user who has locked the record to resolve the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  
  
  Infotype 0002: This infotype is part of the employee's master data and is essential for various HR processes.
  Authorization Objects: Check for relevant authorization objects like P_ORGIN, P_PERNR, and P_TCODE to ensure you have the right access.
  SAP Notes: You can search for SAP Notes related to this error message for any specific patches or updates that may address known issues.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.