How To Fix 5Q306 - No record for child no. & in 'Family Member/Dependents' infotype (0021)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Q - Error Texts for Public Sector

  • Message number: 306

  • Message text: No record for child no. & in 'Family Member/Dependents' infotype (0021)

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  • What causes this issue?

    There is a Child Allowance infotype (0118) but no Family Member/
    Dependents (0021) infotype for the specified child number.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Q306 - No record for child no. & in 'Family Member/Dependents' infotype (0021) ?

    The SAP error message 5Q306 indicates that there is no record for the specified child number in the 'Family Member/Dependents' infotype (0021). This error typically arises when trying to access or maintain records related to family members or dependents in the SAP Human Capital Management (HCM) module.

    Cause:

    1. Missing Record: The specified child number does not exist in the infotype 0021. This could be due to the record not being created or being deleted.
    2. Incorrect Child Number: The child number entered may be incorrect or does not match any existing records in the system.
    3. Data Entry Error: There may have been a typographical error when entering the child number.
    4. Authorization Issues: The user may not have the necessary permissions to view or edit the records in infotype 0021.

    Solution:

    1. Verify Child Number: Check the child number you are trying to access. Ensure that it is correct and corresponds to an existing record in infotype 0021.
    2. Create Record: If the record does not exist, you may need to create a new entry for the child in infotype 0021. This can typically be done through the transaction code PA30 (Maintain HR Master Data).
    3. Check for Deletions: If the record was previously created but is now missing, check if it was accidentally deleted. You may need to restore or recreate the record.
    4. User Authorization: Ensure that you have the necessary authorizations to access and modify the records in infotype 0021. If not, contact your system administrator or HR department for assistance.
    5. Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidance on handling this error.

    Related Information:

    • Infotype 0021: This infotype is used to maintain information about family members and dependents, including details such as name, relationship, date of birth, and other relevant information.
    • Transaction Codes: Common transaction codes related to infotype 0021 include:
      • PA30: Maintain HR Master Data
      • PA40: Personnel Actions
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.

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