How To Fix 5Q008 - Check digit & of insurance number is incorrect; the correct one is &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 008

• Message text: Check digit & of insurance number is incorrect; the correct one is &

What causes this issue?

The insurance number does not correspond to the check digit procedure
selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the check digits suggested.

Procedure for System Administrators

Change the check digit procedure in table T5D5Z, if it is incorrect for
this supplementary pension fund.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q008 - Check digit & of insurance number is incorrect; the correct one is & ?

  The SAP error message 5Q008 indicates that there is an issue with the check digit of an insurance number entered in the system. This error typically arises when the check digit, which is a form of redundancy check used for error detection on identification numbers, does not match the expected value based on the other digits in the insurance number.
  Cause:
  
  Incorrect Input: The most common cause is that the insurance number was entered incorrectly, either due to a typographical error or misunderstanding of the format.
  Data Migration Issues: If data was migrated from another system, there may have been errors in the transfer process.
  System Configuration: There may be issues with how the check digit is calculated in the system, possibly due to incorrect configuration or updates.
  
  Solution:
  
  Verify the Insurance Number: Check the insurance number entered against the official document or source to ensure it is correct.
  Recalculate the Check Digit: If you have access to the algorithm used to calculate the check digit, you can manually verify it against the other digits of the insurance number.
  Correct the Entry: If the insurance number is incorrect, update it with the correct number that includes the right check digit.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for the correct format and calculation of insurance numbers.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with a technical expert who can help diagnose any underlying system issues.
  
  Related Information:
  
  Check Digit Calculation: Understanding how the check digit is calculated can help in troubleshooting. Different types of identification numbers may use different algorithms (e.g., modulo 10, modulo 11).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users entering insurance numbers are trained on the correct formats and procedures to minimize errors.
  
  By following these steps, you should be able to resolve the error message 5Q008 and ensure that the insurance number is correctly processed in the SAP system.