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Message type: E = Error
Message class: 5O - Notifications in the Master Data Area (Austria)
Message number: 168
Message text: Employee not entitled on this date of issue &
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5O168
- Employee not entitled on this date of issue & ?The SAP error message 5O168 ("Employee not entitled on this date of issue") typically occurs in the context of SAP HR (Human Resources) or Payroll modules. This error indicates that the employee does not have the necessary entitlements or benefits for the specific date being processed. Here are some potential causes, solutions, and related information for this error:
Causes:
- Incorrect Date: The date of issue being processed may fall outside the period during which the employee is entitled to certain benefits or allowances.
- Missing Entitlement Configuration: The employee may not have the required entitlements configured in the system for the specified date.
- Employee Status: The employee's status (e.g., inactive, terminated) may affect their eligibility for certain benefits.
- Collective Agreements: If the employee is covered by a collective agreement, the terms may not allow for the entitlement on the specified date.
- Data Entry Errors: There may be errors in the employee's master data or payroll data that affect entitlement calculations.
Solutions:
- Check Employee Entitlements: Review the employee's entitlement records in the system to ensure they are set up correctly for the date in question.
- Verify Dates: Ensure that the date of issue is correct and falls within the entitlement period for the employee.
- Review Employee Status: Check the employee's current status in the system to ensure they are eligible for the benefits being processed.
- Update Master Data: If there are discrepancies in the employee's master data, correct them to reflect the accurate entitlements.
- Consult with HR/Payroll Team: If you are unsure about the entitlements or the configuration, consult with your HR or Payroll team for clarification and assistance.
- Check Collective Agreements: If applicable, review any collective agreements that may impact the employee's entitlements.
Related Information:
If the issue persists after checking these areas, it may be beneficial to engage with SAP support or your internal IT team for further troubleshooting.
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