How To Fix 5N848 - Citizen Service Number not the same as SoFi number; save again

5N848 - Overview

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 848

• Message text: Citizen Service Number not the same as SoFi number; save again

What causes this issue?

The </><ZH>SoFi Number</> stored in infotype <ZK>Fiscal Data NL (0060)
</> does not correspond with the <ZH>Citizen Service Number
[Burgerservicenummer]</> in infotype </><ZK>Personal Data (0002)</>. The
number displayed here is the Citizen Service Number from infotype </>
<ZK>Personal Data (0002)</>. To define this data in the database in
field <ZH>SoFi Number</>, you must save the infotype <ZK>Fiscal Data NL
(0060)</> record again.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N848 - Citizen Service Number not the same as SoFi number; save again ?

  The SAP error message 5N848, which states "Citizen Service Number not the same as SoFi number; save again," typically occurs in the context of employee data management or payroll processing within the SAP system. This error indicates a mismatch between the Citizen Service Number (CSN) and the Social Security Number (SoFi) for an employee or individual in the system.
  
  Cause:
  
  Data Entry Error: The most common cause is a simple data entry mistake where the Citizen Service Number and the Social Security Number have been entered incorrectly or inconsistently.
  System Configuration: There may be issues with how the system is configured to validate these numbers, leading to false mismatches.
  Data Migration Issues: If data has been migrated from another system, discrepancies may arise due to formatting or data integrity issues.
  Regulatory Changes: Changes in regulations or requirements regarding identification numbers may not have been updated in the system.
  
  
  Solution:
  
  Verify Data: Check the entries for both the