How To Fix 5N378 - Inconsistent data: Life-course savings amount exists

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 378

• Message text: Inconsistent data: Life-course savings amount exists

What causes this issue?

You have specified that the employee participates in an employee savings
scheme, but you have also entered valid savings data for the life-course
savings scheme.
An employee can only participate in one scheme at a time.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you wish to enter a life-course savings amount, thereby indicating
that the employee is saving under the terms of the life-course savings
scheme, you must check field "No Employee Savings Amount" on tab page
"Registration".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N378 - Inconsistent data: Life-course savings amount exists ?

  The SAP error message 5N378, which states "Inconsistent data: Life-course savings amount exists," typically occurs in the context of payroll processing or employee benefits management within the SAP system. This error indicates that there is an inconsistency in the data related to life-course savings (or similar savings plans) for an employee.
  Cause:
  The error can arise due to several reasons, including:
  
  Data Entry Errors: Incorrect or incomplete data entry in the employee's master data or payroll infotypes.
  Configuration Issues: Misconfiguration in the payroll or benefits module related to life-course savings.
  Inconsistent Records: Existing records in the database that conflict with the current processing logic, such as overlapping periods or incorrect amounts.
  Missing Dependencies: Required data or dependencies that are not properly set up or are missing.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Employee Master Data: Review the employee's master data (infotypes) related to life-course savings. Ensure that all relevant fields are correctly filled out and that there are no inconsistencies.
  
  
  Review Payroll Infotypes: Look at the payroll infotypes (e.g., IT 0014 for recurring payments and deductions) to ensure that the life-course savings amounts are correctly entered and do not conflict with other entries.
  
  
  Analyze Configuration Settings: If you have access to the configuration settings, check the settings related to life-course savings in the SAP system. Ensure that they are correctly configured according to your organization's policies.
  
  
  Check for Overlapping Records: Investigate if there are any overlapping records for the life-course savings that might be causing the inconsistency. This can happen if there are multiple entries for the same period.
  
  
  Run Consistency Checks: Use SAP tools to run consistency checks on the payroll data. This can help identify any discrepancies that need to be addressed.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific patches or updates that address the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PC00_MXX_CALC (Payroll Calculation) to navigate through employee data and payroll processing.
  SAP Notes: Search for SAP Notes related to error 5N378 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message 5N378 in your SAP system.