How To Fix 5M620 - The payroll results could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 620

• Message text: The payroll results could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5M620 - The payroll results could not be read ?

  The SAP error message 5M620, "The payroll results could not be read," typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to access or retrieve the payroll results for a specific employee or group of employees. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Payroll Results: The payroll results for the specified period may not have been generated or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the payroll results.
  Incorrect Employee Data: The employee number or selection criteria used to retrieve payroll results may be incorrect.
  Database Issues: There may be issues with the database that prevent the retrieval of payroll results.
  Configuration Issues: There may be configuration problems in the payroll schema or related settings.
  
  Solutions:
  
  Check Payroll Results: Verify if the payroll results exist for the employee in question. You can do this by using transaction code PC_PAYRESULT or PA03 to check the payroll results for the relevant period.
  Run Payroll: If payroll results are missing, ensure that the payroll has been processed for the relevant period. You may need to run the payroll process again.
  Authorization Check: Ensure that the user has the necessary authorizations to view payroll results. This may involve checking roles and authorizations in transaction PFCG.
  Review Employee Data: Double-check the employee number and any selection criteria used to ensure they are correct.
  Database Consistency: If there are database issues, you may need to work with your IT team to check for any inconsistencies or errors in the database.
  Configuration Review: Review the payroll configuration settings to ensure everything is set up correctly. This may involve checking the payroll schema and related settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC_PAYRESULT (to view payroll results), PA03 (to maintain payroll results), and PE51 (to maintain payroll schemas).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to payroll processing and error handling in the HCM module for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.