How To Fix 5M372 - Person rejected: combination of /720 with /721, /722 not allowed!

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 372

• Message text: Person rejected: combination of /720 with /721, /722 not allowed!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5M372 - Person rejected: combination of /720 with /721, /722 not allowed! ?

  The SAP error message 5M372 indicates that there is an issue with the combination of certain infotypes for a personnel record. Specifically, it states that the combination of infotype /720 (which typically relates to a specific type of employment or contract) with infotypes /721 and /722 is not allowed. This error usually arises in the context of personnel administration or payroll processing.
  Cause:
  The error is caused by an invalid configuration or data entry in the employee's personnel records. The system has predefined rules that dictate which infotypes can coexist for a given employee. In this case, the combination of the specified infotypes is not permitted, likely due to business rules or legal requirements.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Infotype Entries: Check the entries for infotypes /720, /721, and /722 for the affected personnel record. Ensure that the data entered is correct and that the combinations are valid according to your organization's configuration.
  
  
  Consult Configuration: If you have access to the configuration settings, review the rules set up for these infotypes. This may involve checking the customizing settings in the SAP system (transaction code SPRO) to see if there are any restrictions or dependencies defined.
  
  
  Correct Data: If you find that the combination is indeed invalid, you will need to correct the data. This may involve deleting or modifying one of the infotype records to ensure compliance with the allowed combinations.
  
  
  Check for Dependencies: Sometimes, other infotypes or settings may influence the validity of the combinations. Ensure that there are no other conflicting entries that could be causing the issue.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding personnel administration to understand the rules governing these infotypes.
  
  
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance. They may have additional insights or tools to help diagnose the problem.
  
  
  Related Information:
  
  Infotypes: In SAP, infotypes are data structures used to store information about employees. Each infotype has a specific purpose and is identified by a unique number.
  Personnel Administration: This module in SAP handles employee data management, including hiring, changes in employment status, and payroll-related information.
  Configuration Settings: The rules governing infotype combinations are often set in the configuration of the SAP system, which can be accessed through transaction SPRO.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.