How To Fix 5M287 - Positioning of the file-pointer for the payroll status file failed

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 287

• Message text: Positioning of the file-pointer for the payroll status file failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5M287 - Positioning of the file-pointer for the payroll status file failed ?

  The SAP error message 5M287, which states "Positioning of the file-pointer for the payroll status file failed," typically occurs in the context of payroll processing in SAP HR (Human Resources) module. This error indicates that the system encountered an issue while trying to access or manipulate the payroll status file, which is crucial for processing payroll data.
  Causes:
  
  File Access Issues: The payroll status file may not be accessible due to file permission issues, or it may be locked by another process.
  File Corruption: The payroll status file could be corrupted, leading to read/write errors.
  Incorrect File Path: The system may be trying to access a file at an incorrect path or the file may not exist.
  System Configuration: There may be configuration issues in the payroll processing settings or in the logical file names used in the payroll process.
  Database Issues: Problems with the underlying database or storage system could also lead to this error.
  
  Solutions:
  
  Check File Permissions: Ensure that the user or process running the payroll has the necessary permissions to access the payroll status file.
  Verify File Path: Confirm that the file path specified in the configuration is correct and that the file exists at that location.
  Check for Locks: Investigate if the file is being accessed by another process. If so, wait for that process to complete or terminate it if appropriate.
  File Integrity: If the file is suspected to be corrupted, consider restoring it from a backup or recreating it if possible.
  Review Configuration: Check the configuration settings in the SAP system related to payroll processing to ensure they are set up correctly.
  Database Health: Ensure that the database is functioning correctly and that there are no underlying issues affecting file access.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Use transaction codes like PA03 (Maintain Payroll Area) or PC00_MXX_CALC (Payroll Calculation) to review payroll settings and configurations.
  Logs and Traces: Review system logs (SM21) and application logs (SLG1) for additional error messages or warnings that could provide more context about the issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message 5M287 effectively.