How To Fix 5M260 - Gross data record sent to mainframe, but no result back.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 260

• Message text: Gross data record sent to mainframe, but no result back.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5M260 - Gross data record sent to mainframe, but no result back. ?

  The SAP error message 5M260, which states "Gross data record sent to mainframe, but no result back," typically occurs in the context of data processing between SAP and a mainframe system. This error indicates that a request was sent to the mainframe, but the expected response was not received. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the mainframe, preventing the response from being received.
  Mainframe Processing Errors: The mainframe may have encountered an error while processing the request, leading to no response being sent back.
  Timeouts: The request may have timed out due to long processing times on the mainframe, resulting in no response being returned to SAP.
  Configuration Issues: There may be misconfigurations in the interface settings between SAP and the mainframe, such as incorrect parameters or settings.
  Data Format Issues: The data sent to the mainframe may not be in the expected format, causing the mainframe to reject the request without sending a response.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the mainframe. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Mainframe Logs: Check the logs on the mainframe for any errors or issues that may have occurred during processing. This can provide insight into why no response was sent back.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the communication between SAP and the mainframe.
  Verify Configuration: Review the configuration settings for the interface between SAP and the mainframe to ensure they are correct. This includes checking communication parameters and data formats.
  Test with Sample Data: Send a smaller or simpler data record to the mainframe to see if a response is received. This can help identify if the issue is related to specific data being sent.
  Consult Documentation: Refer to the documentation for the specific interface or middleware being used to communicate with the mainframe for any known issues or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Interface Documentation: Review the documentation for the specific interface or middleware being used to communicate with the mainframe, as it may contain specific troubleshooting steps or configuration guidelines.
  Support Teams: If the issue persists, consider reaching out to your organization's IT support team or SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the 5M260 error message.