How To Fix 5K752 - &1 : Error retrieving employee ROE data from PCL4

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 752

• Message text: &1 : Error retrieving employee ROE data from PCL4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K752 - &1 : Error retrieving employee ROE data from PCL4 ?

  The SAP error message 5K752, which states "Error retrieving employee ROE data from PCL4," typically relates to issues in the Payroll module, specifically concerning the retrieval of Records of Employment (ROE) data from the PCL4 cluster. This error can occur for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the employee's payroll records that prevent the system from retrieving the ROE data.
  Authorization Issues: The user may not have the necessary authorizations to access the required data in the PCL4 cluster.
  Technical Issues: There could be technical issues with the SAP system, such as database problems or issues with the PCL4 cluster itself.
  Configuration Errors: Incorrect configuration settings in the payroll or ROE processing settings can lead to this error.
  Missing or Incorrect Infotypes: Required infotypes (e.g., Infotype 0001 for Organizational Assignment, Infotype 0002 for Personal Data) may be missing or incorrectly maintained.
  
  Solutions:
  
  Check Data Consistency: Review the employee's payroll data for any inconsistencies or missing information. Ensure that all required infotypes are correctly filled out.
  Authorization Check: Verify that the user has the necessary authorizations to access the PCL4 cluster and retrieve ROE data.
  Review Configuration: Check the configuration settings related to payroll and ROE processing to ensure they are set up correctly.
  Debugging: If you have access to technical resources, consider debugging the program to identify the exact point of failure when trying to retrieve the data.
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's data and ensure all necessary infotypes are present and correct.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  PCL4 Cluster: This is a cluster in SAP that stores payroll results. Understanding how this cluster works and what data it contains can help in troubleshooting.
  ROE Processing: Familiarize yourself with the process of generating Records of Employment in SAP, as this will provide context for the data being retrieved.
  Infotypes: Understanding the relevant infotypes for payroll processing (e.g., 0001, 0002, 0003, etc.) is crucial for ensuring that all necessary data is available.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5K752.