How To Fix 5K734 - Social Insurance Number must consist of nine digits

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 734

• Message text: Social Insurance Number must consist of nine digits

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K734 - Social Insurance Number must consist of nine digits ?

  The SAP error message 5K734, which states "Social Insurance Number must consist of nine digits," typically occurs when the system is validating the format of a Social Insurance Number (SIN) input. This error indicates that the entered SIN does not meet the required format, which is a nine-digit number.
  Cause:
  
  Incorrect Format: The entered SIN may contain non-numeric characters (such as letters or special characters) or may not have exactly nine digits.
  Leading Zeros: The SIN may be entered without leading zeros, which can result in fewer than nine digits.
  Spaces or Special Characters: The input may include spaces or other non-numeric characters that are not allowed.
  
  Solution:
  
  Check Input: Ensure that the SIN is entered correctly, consisting of exactly nine digits. Remove any spaces or special characters.
  Leading Zeros: If the SIN starts with one or more zeros, make sure to include them in the input.
  Validation: Implement input validation in the user interface to ensure that only valid SINs can be entered. This can help prevent the error from occurring in the first place.
  Data Correction: If the SIN is being pulled from a database or external source, verify that the data is correctly formatted before it is processed in SAP.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for more details on handling social insurance numbers and related data validation.
  User Training: Provide training for users on the correct format for entering SINs to minimize errors.
  Error Handling: Consider implementing error handling in your SAP application to provide users with more informative messages or guidance on how to correct their input.
  
  If the issue persists after checking the input, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.