How To Fix 5K717 - &4 - Existing infotype record(s) detected

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 717

• Message text: &4 - Existing infotype record(s) detected

What causes this issue?

Existing records for this Infotype have been detected.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

During conversion, the system expects a "blank slate" in the target
Infotype range. If records already exist for this Infotype, some
Business Logic errors/warnings which are returned during the conversion
may be misleading.
In Test mode, the Conversion program will detect existing records and
report their existence in the Message Log.
In Production mode, the Conversion program will delete any existing
Infotype records automatically, and report this deletion in the Message
Log.

How to fix this error?

Delete the existing records and run the report again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K717 - &4 - Existing infotype record(s) detected ?

  The SAP error message "5K717 &4 - Existing infotype record(s) detected" typically occurs when you are trying to create or modify an infotype record in the SAP Human Capital Management (HCM) module, and there are existing records for the same infotype that conflict with the operation you are attempting to perform.
  Cause:
  
  Existing Records: The error indicates that there are already existing records for the specified infotype for the employee or object you are trying to modify. This can happen if you are trying to create a new record for a period that overlaps with an existing record.
  Date Overlap: The date range of the new record you are trying to create or modify overlaps with the date range of an existing record.
  Incorrect Data Entry: Sometimes, the error can also arise from incorrect data entry or configuration issues in the infotype.
  
  Solution:
  
  
  Check Existing Records: 
  
  Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the existing records for the infotype in question.
  Look for any overlapping date ranges or conflicting data.
  
  
  
  Adjust Date Ranges: 
  
  If you find that the date ranges overlap, you may need to adjust the start and end dates of the new record you are trying to create or modify to ensure they do not conflict with existing records.
  
  
  
  Delete or Change Existing Records: 
  
  If the existing records are no longer needed, you may consider deleting them or changing their date ranges to allow for the new record to be created.
  
  
  
  Consult with HR Team: 
  
  If you are unsure about modifying or deleting existing records, consult with your HR team or a knowledgeable colleague to ensure that you are not affecting important data.
  
  
  
  Use Correct Transaction: 
  
  Ensure you are using the correct transaction for the operation you are trying to perform. Sometimes, using the wrong transaction can lead to such errors.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information related to employees, such as personal data, organizational assignment, and payroll data.
  Transaction Codes: Familiarize yourself with relevant transaction codes like PA20, PA30, PA40 (for actions), and others that are used to manage HR data.
  Authorization: Ensure you have the necessary authorizations to view or modify the infotype records.
  
  If the issue persists after checking the above points, it may be beneficial to consult SAP support or your internal SAP support team for further assistance.