How To Fix 5K323 - Due to incompatible application server platform,validation has terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 323

• Message text: Due to incompatible application server platform,validation has terminated

What causes this issue?

The system attempted to perform XML file validation on your application
server because either the XML file, or the XML schema, or both reside(s)
on a file system of your application server.
While performing XML file validation, the system determined that the
operating system of your application server is <ZH>&V1&</><ZH> - &V2&</>
XML file validation, however, is only supported for computers that are
compatible with Microsoft Windows?. For this reason, XML file validation
has terminated.
System Requirements for XML File Validation
The following system requirements apply to XML file validation:
A computer that is compatible with Microsoft Windows?
A supported 32-bit version of a Microsoft Windows? operating system
product, such as Microsoft Windows? XP, Microsoft Windows? 2000,
Microsoft Windows? NT 4.0, Microsoft Windows? Millennium Edition, or
Microsoft Windows? 98.
Microsoft? Internet Explorer, version 5.0 or higher.
Installation of the Microsoft? XML Core Services (MSXML) 4.0 Software
Development Kit on your computer in side-by-side mode.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

<ZH>Note</>
You can install MSXML 4.0 SDK from the Microsoft XML Download Centre.
Upon completion, the setup program downloads three files onto your
computer:
<ZH>msxml4.dll</>,
<ZH>msxml4a.dll</>, and
<ZH>msxml4r.dll</>.
The setup program records the file <ZH>msxml4.dll</> in the computer's
registry.

System Response

Because the application server of your system currently does not fulfill
the system requirements that apply to XML file validation, the system
has terminated the validation process.

How to fix this error?

Perform XML file validation on an application server that fulfills the
system requirements described above. Alternatively, perform XML file
validation on a Desktop PC that conforms to these requirements.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K323 - Due to incompatible application server platform,validation has terminated ?

  The SAP error message 5K323 indicates that there is an issue with the compatibility of the application server platform. This error typically arises when there is a mismatch between the SAP application server and the client or when the client is trying to connect to an incompatible version of the server.
  Cause:
  
  Incompatible Versions: The client and server versions of SAP may not be compatible. This can happen if the client is running a newer or older version than what the server supports.
  Platform Mismatch: The operating system or hardware architecture of the client may not be compatible with the server.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to this error.
  Network Issues: Sometimes, network-related issues can cause the client to connect to the wrong server or an incompatible server.
  
  Solution:
  
  Check Compatibility: Verify that the versions of the SAP client and server are compatible. You can refer to the SAP Product Availability Matrix (PAM) for this information.
  Update Software: If there is a version mismatch, consider updating either the client or the server to ensure they are compatible.
  Review Configuration: Check the configuration settings in both the client and server to ensure they are set up correctly.
  Check Network Settings: Ensure that the client is connecting to the correct server and that there are no network issues preventing proper communication.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for resolving issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Product Availability Matrix (PAM): A resource to check compatibility between different SAP products and versions.
  SAP Notes: Documentation provided by SAP that may contain fixes, workarounds, or additional information related to specific error messages.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the 5K323 error message in your SAP environment.