How To Fix 5K253 - Value &1 is not valid for the Total Insurable Hours (15A) box.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 253

• Message text: Value &1 is not valid for the Total Insurable Hours (15A) box.

What causes this issue?

The Total Insurable Hours (15A) box contains the value &V1&. This value
is invalid according to the ROE 2.0 definition because only integers
between 1 and 8904 are allowed in this box.

System Response

The system displays this message for you to correct the XML file. If you
submit the file without correcting it, it will be rejected by Service
Canada.

How to fix this error?

Export the XML file excluding the affected employees, so you can send it
to Service Canada, and adjust or manually report the employees with
errors.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K253 - Value &1 is not valid for the Total Insurable Hours (15A) box. ?

  The SAP error message 5K253, which states "Value &1 is not valid for the Total Insurable Hours (15A) box," typically occurs in the context of payroll processing or reporting, particularly when dealing with employee insurance or benefits calculations. This error indicates that the value entered for the Total Insurable Hours does not meet the expected criteria or is outside the valid range defined in the system.
  Cause:
  
  Invalid Input: The value entered for Total Insurable Hours (15A) may be incorrect, such as being negative, zero, or exceeding the maximum allowable hours.
  Configuration Issues: There may be configuration settings in the SAP system that define valid ranges for insurable hours, and the input does not comply with these settings.
  Data Entry Errors: Mistakes during data entry, such as typographical errors or incorrect data formats, can lead to this error.
  Employee Status: The employee's status (e.g., part-time, full-time, or inactive) may affect the valid range of insurable hours.
  
  Solution:
  
  Verify Input Values: Check the value entered for Total Insurable Hours and ensure it is within the valid range. It should be a positive number and should reflect the actual hours worked or eligible for insurance.
  Review Configuration Settings: Consult with your SAP HR or payroll administrator to review the configuration settings related to insurable hours. Ensure that the system is set up correctly to accept the values you are trying to enter.
  Correct Data Entry: If the error is due to a data entry mistake, correct the input and try processing again.
  Check Employee Records: Review the employee's records to ensure that their status and other relevant information are correctly set up in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the Total Insurable Hours field and its valid values.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Testing: If changes are made to configuration or data, conduct thorough testing to ensure that the error does not recur and that the payroll processing works as expected.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support or your internal IT team for further investigation.