How To Fix 5K227 - Payroll results could not be retrieved for employee number &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 227

• Message text: Payroll results could not be retrieved for employee number &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K227 - Payroll results could not be retrieved for employee number &1. ?

  The SAP error message 5K227, which states "Payroll results could not be retrieved for employee number &1," typically indicates that the system is unable to find the payroll results for the specified employee. This can occur for several reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  
  No Payroll Results Exist: The employee may not have any payroll results for the specified period. This can happen if the employee has not been processed in payroll for that period.
  
  
  Incorrect Employee Number: The employee number provided may be incorrect or may not exist in the system.
  
  
  Data Consistency Issues: There may be inconsistencies or errors in the payroll data that prevent the system from retrieving the results.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the payroll results for the specified employee.
  
  
  Technical Issues: There could be technical issues with the SAP system, such as database problems or system configuration errors.
  
  
  Solutions:
  
  
  Check Payroll Processing: Verify that the payroll has been processed for the employee in question. You can do this by checking the payroll run for the relevant period.
  
  
  Verify Employee Number: Ensure that the employee number entered is correct. You can search for the employee in the system to confirm their details.
  
  
  Review Payroll Data: Check for any inconsistencies or errors in the payroll data. This may involve reviewing the infotypes related to payroll and ensuring that all necessary data is complete and accurate.
  
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access payroll results. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team to investigate any underlying technical issues.
  
  
  Related Information:
  
  
  Transaction Codes: You can use transaction codes like PA20 (Display HR Master Data) or PC00_MXX_CALC (Payroll Calculation) to check employee data and payroll results.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Refer to SAP documentation or help guides related to payroll processing and error handling for more detailed information.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.