How To Fix 5K186 - ROE amended successfully. Original ROE with S/N# &1 has been voided.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 186

• Message text: ROE amended successfully. Original ROE with S/N# &1 has been voided.

What causes this issue?

This amended ROE record has passed HRSDC validation checks, and has
therefore been assigned a new valid ROE Serial Number.

System Response

The ROE Workbench has imported the new ROE Serial Number for the amended
record into the system, and voided the original record with the previous
ROE Serial Number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K186 - ROE amended successfully. Original ROE with S/N# &1 has been voided. ?

  The SAP error message "5K186 ROE amended successfully. Original ROE with S/N# &1 has been voided." typically relates to the Record of Employment (ROE) process in the context of Canadian payroll. This message indicates that an amended ROE has been successfully created, and the original ROE has been voided.
  Cause:
  
  Amendment Process: The error message is not necessarily an error but rather an informational message indicating that an amendment to the ROE has been processed. This usually occurs when there are changes that need to be made to the original ROE, such as corrections to employment dates, earnings, or other relevant information.
  Void Process: The original ROE is voided as part of the amendment process to ensure that only the most current and accurate information is available for reporting and compliance purposes.
  
  Solution:
  
  Review the Amended ROE: Check the details of the amended ROE to ensure that all necessary corrections have been made. Verify that the information is accurate and complete.
  Confirm Void Status: Ensure that the original ROE has been properly voided in the system. This is important for compliance and to avoid any confusion in reporting.
  Communicate with Employees: If the changes affect employees, communicate with them regarding the amendment and provide them with the updated ROE if necessary.
  Submit the Amended ROE: If required, submit the amended ROE to Service Canada or the relevant authority to ensure that the changes are officially recognized.
  
  Related Information:
  
  ROE Process: The Record of Employment is a crucial document in Canada that employers must issue when an employee stops working. It is used to determine eligibility for Employment Insurance (EI) benefits.
  SAP Configuration: Ensure that your SAP system is configured correctly for handling ROEs, including the amendment and voiding processes.
  Documentation: Keep documentation of the changes made and the reasons for the amendment for future reference and compliance audits.
  Training: Ensure that payroll staff are trained on the ROE process and understand how to handle amendments and voids properly.
  
  If you continue to experience issues or if the message is accompanied by other errors, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.