How To Fix 5K166 - Error retrieving employee ROE data from PCL4

5K166 - Overview

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 166

• Message text: Error retrieving employee ROE data from PCL4

What causes this issue?

An error occurred when the ROE Workbench attempted to read ROE data for
this employee from PCL4 cluster K2.

System Response

The ROE Workbench omits processing for this employee, and continues
with the next one.

How to fix this error?

Report this error to your Database Administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K166 - Error retrieving employee ROE data from PCL4 ?

  The SAP error message 5K166, which states "Error retrieving employee ROE data from PCL4," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with Records of Employment (ROE) in Canada. This error indicates that there is an issue with retrieving the necessary data from the PCL4 cluster, which is where employee payroll data is stored.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the employee's payroll records that prevent the system from retrieving the ROE data.
  Authorization Issues: The user may not have the necessary authorizations to access the PCL4 cluster data.
  Technical Issues: There could be a technical issue with the SAP system, such as a problem with the database or the PCL4 cluster itself.
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to ROE processing or payroll could lead to this error.
  Missing Payroll Results: If the payroll results for the employee