How To Fix 5K138 - WCB Business Number will be cleared

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 138

• Message text: WCB Business Number will be cleared

What causes this issue?

The Workers' Compensation Board of the province specified for
Employment Jurisdiction, does not support the WCB Business Number
concept.

System Response

The WCB Business Number will be cleared.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K138 - WCB Business Number will be cleared ?

  The SAP error message 5K138 with the description "WCB Business Number will be cleared" typically relates to issues with the Workers' Compensation Board (WCB) business number in the context of payroll processing or employee records. This error can occur when the system detects inconsistencies or missing information related to the WCB business number for an employee.
  Cause:
  
  Missing WCB Business Number: The employee record may not have a WCB business number assigned.
  Invalid WCB Business Number: The WCB business number may be incorrectly formatted or invalid.
  Data Inconsistencies: There may be inconsistencies in the employee's payroll data that lead to the clearing of the WCB business number.
  Configuration Issues: There could be issues with the configuration settings in the SAP system related to payroll or WCB processing.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Navigate to the employee's master data in SAP (Transaction code PA30).
  Verify that the WCB business number is correctly entered in the relevant infotype (usually Infotype 0014 for Payroll Data).
  If it is missing, enter the correct WCB business number.
  
  
  
  Validate the WCB Business Number:
  
  Ensure that the WCB business number follows the required format and is valid.
  If necessary, consult with your local WCB authority to confirm the correct number.
  
  
  
  Review Payroll Configuration:
  
  Check the payroll configuration settings related to WCB in the SAP system (Transaction code SPRO).
  Ensure that the settings are correctly configured to handle WCB business numbers.
  
  
  
  Run Payroll Simulation:
  
  After making corrections, run a payroll simulation to see if the error persists.
  This can help identify if there are any other underlying issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this specific error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as Infotype 0014 (Payroll Data) and Infotype 0001 (Organizational Assignment) as they may contain critical information related to the WCB business number.
  WCB Regulations: Understand the local regulations regarding WCB and how they apply to your organization, as this can impact the data you need to maintain.
  SAP Notes: Search for SAP Notes related to error message 5K138 for any patches or updates that may address the issue.
  
  By following these steps, you should be able to resolve the error and ensure that the WCB business number is correctly maintained in the SAP system.