How To Fix 5K138 - WCB Business Number will be cleared

5K138 - Overview

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 138

• Message text: WCB Business Number will be cleared

What causes this issue?

The Workers' Compensation Board of the province specified for
Employment Jurisdiction, does not support the WCB Business Number
concept.

System Response

The WCB Business Number will be cleared.

Error message extract from SAP system. Copyright SAP SE.

5K138 - Details

• The SAP error message 5K138 with the description "WCB Business Number will be cleared" typically relates to issues with the Workers' Compensation Board (WCB) business number in the context of payroll processing or employee records. This error can occur when the system detects inconsistencies or missing information related to the WCB business number for an employee.
  
  Cause:
  
  Missing WCB Business Number: The employee record may not have a WCB business number assigned.
  Invalid WCB Business Number: The WCB business number may be incorrectly formatted or invalid.
  Data Inconsistencies: There may be inconsistencies in the employee's payroll data that lead to the clearing of the WCB business number.
  
  Configuration Issues: There could be issues with the configuration settings in the SAP system related to payroll or WCB processing.
  
  
  Solution:
  
  
  Check Employee Master Data:
  
  Navigate to the employee's master data in SAP (Transaction code PA30).
  Verify that the WCB business number is correctly entered in the relevant infotype (usually Infotype 0014