How To Fix 5K131 - Enter an accounting contact phone number with area code

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 131

• Message text: Enter an accounting contact phone number with area code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K131 - Enter an accounting contact phone number with area code ?

  The SAP error message 5K131, which states "Enter an accounting contact phone number with area code," typically occurs when a required field for an accounting contact's phone number is not filled out correctly in the system. This error is often encountered in the context of vendor or customer master data maintenance, where contact information is necessary for communication and compliance purposes.
  Cause:
  The error is triggered when:
  
  The phone number field for the accounting contact is left blank.
  The phone number is entered without an area code.
  The phone number format does not meet the expected criteria (e.g., incorrect number of digits, invalid characters).
  
  Solution:
  To resolve this error, you should:
  
  Access the relevant transaction: Go to the transaction where the error occurred (e.g., vendor or customer master data maintenance).
  Locate the accounting contact information: Navigate to the section where the accounting contact details are entered.
  Enter a valid phone number: Ensure that you enter a complete phone number that includes:
  
  The area code (typically 3 digits for North America).
  The local number (which may vary in length).
  
  
  Check the format: Make sure the phone number is in the correct format as required by your organization's standards or SAP configuration.
  Save the changes: After entering the correct information, save the changes to see if the error is resolved.
  
  Related Information:
  
  Field Requirements: Check if there are specific requirements or formats for phone numbers in your organization’s SAP configuration.
  User Roles and Permissions: Ensure that you have the necessary permissions to edit the master data.
  SAP Notes and Documentation: If the issue persists, consult SAP Notes or documentation for any known issues or additional troubleshooting steps related to this error message.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for further assistance.
  
  By ensuring that the accounting contact phone number is correctly entered with the area code, you should be able to resolve the error message 5K131.