How To Fix 5K129 - Enter a technical contact phone number with area code


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5K - HR: Messages for Canada

  • Message number: 129

  • Message text: Enter a technical contact phone number with area code

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5K129 - Enter a technical contact phone number with area code ?

    The SAP error message 5K129, which states "Enter a technical contact phone number with area code," typically occurs when a required field for a technical contact's phone number is not filled out correctly in the system. This error is often encountered in the context of maintaining or updating vendor or customer master data, particularly in the area of technical contacts.

    Cause:

    The error is triggered when:

    • The phone number field for the technical contact is left blank.
    • The phone number is entered without an area code.
    • The phone number format does not meet the expected criteria (e.g., incorrect number of digits, invalid characters).

    Solution:

    To resolve this error, you should:

    1. Access the relevant transaction: Go to the transaction where the error is occurring (e.g., vendor or customer master data maintenance).
    2. Locate the technical contact section: Find the section where the technical contact information is entered.
    3. Enter a valid phone number:
      • Ensure that you include the area code.
      • Use the correct format for the phone number (e.g., +[country code] [area code] [number]).
      • Avoid using any special characters that are not allowed (like letters or symbols).
    4. Save the changes: After entering the correct information, try saving the data again.

    Related Information:

    • Field Requirements: Check if there are specific requirements for phone number formats in your organization’s SAP configuration.
    • User Roles and Permissions: Ensure that you have the necessary permissions to edit the contact information.
    • SAP Notes: If the issue persists, consider checking SAP Notes or the SAP Support Portal for any known issues or patches related to this error message.
    • Documentation: Refer to your organization’s documentation or guidelines for entering master data to ensure compliance with internal standards.

    If you continue to experience issues after following these steps, it may be helpful to consult with your SAP administrator or support team for further assistance.

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