How To Fix 5K089 - Impact printing is not available for RL-1 / RL-2

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 089

• Message text: Impact printing is not available for RL-1 / RL-2

What causes this issue?

Impact printing is not available for the RL-1 or the RL-2.

System Response

How to fix this error?

Use the 'Laser print' option in conjunction with pre-printed 'laser'
forms instead.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K089 - Impact printing is not available for RL-1 / RL-2 ?

  The SAP error message "5K089 Impact printing is not available for RL-1 / RL-2" typically indicates that the system is unable to process impact printing for the specified forms (RL-1 or RL-2). This can occur due to several reasons, including configuration issues, printer settings, or missing drivers.
  Causes:
  
  Printer Configuration: The printer may not be configured correctly in the SAP system. This includes settings related to the type of printer being used (impact printer vs. non-impact printer).
  Missing Drivers: The necessary drivers for the impact printer may not be installed or configured properly on the server or client machine.
  Form Settings: The forms RL-1 and RL-2 may not be set up correctly in the SAP system for impact printing.
  Output Device Settings: The output device settings in SAP may not support impact printing for the specified forms.
  User Authorizations: The user may not have the necessary authorizations to access the impact printing functionality.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the output device is set to an impact printer type.
  
  
  
  Install/Update Drivers:
  
  Ensure that the correct drivers for the impact printer are installed on the server or client machine.
  Update the drivers if necessary.
  
  
  
  Review Form Settings:
  
  Check the form settings for RL-1 and RL-2 in transaction SMARTFORMS or SE71 (SAPscript).
  Ensure that the forms are designed to be compatible with impact printing.
  
  
  
  Adjust Output Device Settings:
  
  In SPAD, check the device type assigned to the output device. It should be compatible with impact printing.
  If necessary, create a new output device specifically for impact printing.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use impact printing features.
  
  
  
  Test Printing:
  
  After making the necessary changes, perform a test print to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  Impact Printers: These are printers that work by striking an ink ribbon against paper, commonly used for printing multi-part forms.
  SAP Spool Administration (SPAD): This transaction is used to manage printers and spool requests in SAP.
  Form Design: Understanding how to design forms in SAP (using SMARTFORMS or SAPscript) is crucial for ensuring compatibility with different types of printers.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult SAP support or your organization's IT department for further assistance.