How To Fix 5K062 - Select a print copy to output

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 062

• Message text: Select a print copy to output

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K062 - Select a print copy to output ?

  The SAP error message 5K062 ("Select a print copy to output") typically occurs in the context of printing documents or reports in SAP. This error indicates that the system requires the user to specify which print copy (e.g., original, copy 1, copy 2, etc.) should be used for output.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Print Copy Selection: The user has not selected a specific print copy for the document they are trying to print.
  Configuration Issues: There may be issues with the printer configuration or the output device settings in SAP.
  User Authorization: The user may not have the necessary authorizations to select or print the specified copy.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Select a Print Copy:
  
  When prompted, ensure that you select a print copy from the available options (e.g., Original, Copy 1, Copy 2, etc.) before proceeding with the print job.
  
  
  
  Check Output Device Settings:
  
  Go to the output device settings in SAP (transaction code SPAD) and ensure that the printer is correctly configured to handle multiple copies.
  Verify that the output device is active and properly set up.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents and select print copies. This may require checking with your SAP security team.
  
  
  
  Check for System Messages:
  
  Look for any additional system messages or logs that may provide more context about the error. This can help identify if there are other underlying issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on handling print settings and configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Output Device Administration) and SP01 (Output Controller) for managing print jobs and devices.
  SAP Notes: Check SAP Notes for any known issues or patches related to printing errors.
  User Training: Ensure that users are trained on how to select print copies and understand the printing process within SAP.
  
  By following these steps, you should be able to resolve the error message 5K062 and successfully print your documents.