How To Fix 5I804 - Gender and form of address (Mr./Ms.) are inconsistent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5I - HR-PA: Reserved for International Version (Australia)

  • Message number: 804

  • Message text: Gender and form of address (Mr./Ms.) are inconsistent

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5I804 - Gender and form of address (Mr./Ms.) are inconsistent ?

    The SAP error message 5I804 indicates that there is an inconsistency between the gender and the form of address (Mr./Ms.) for a particular individual in the system. This error typically arises in scenarios where personal data is being processed, such as during the creation or modification of employee records, customer data, or vendor information.

    Cause:

    The inconsistency usually occurs when:

    • The gender field is set to "Male" but the form of address is set to "Ms." or vice versa.
    • The gender field is set to a neutral or unspecified value, while the form of address is explicitly defined as either "Mr." or "Ms."
    • There may be a mismatch in the data entry, where the user has entered conflicting information.

    Solution:

    To resolve this error, you should:

    1. Check the Data Entry: Review the personal data of the individual in question. Ensure that the gender and form of address fields are consistent with each other.

      • If the gender is "Male," the form of address should be "Mr."
      • If the gender is "Female," the form of address should be "Ms."
      • If the gender is unspecified or neutral, consider updating it to a specific value or adjusting the form of address accordingly.
    2. Update the Records: If you find any discrepancies, update the records in the relevant SAP module (such as HR, Customer, or Vendor management) to ensure that the gender and form of address match.

    3. Validation Rules: If this error occurs frequently, consider implementing validation rules or checks in your data entry processes to prevent such inconsistencies from occurring in the future.

    Related Information:

    • Transaction Codes: Depending on the context (HR, Customer, Vendor), you may use different transaction codes to access and modify the relevant data. For example, in HR, you might use PA30 (Maintain HR Master Data).
    • User Roles: Ensure that the user making the changes has the appropriate permissions to modify personal data.
    • Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing personal data and understanding error messages.

    By following these steps, you should be able to resolve the 5I804 error and ensure that the gender and form of address are consistent in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author