How To Fix 5G508 - Only 2 CTAEO/CCAEO can exist in a time frame, from one issuing authority

5G508 - Overview

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 508

• Message text: Only 2 CTAEO/CCAEO can exist in a time frame, from one issuing authority

What causes this issue?

As per legislation an issuing authority can issue only two court orders
of type <ZH>CTAEOs</> (EWT) or <ZH>CCAEOs</> (EWC) within a particular
time frame.

System Response

&PROCEDURE&
If you receive a third order of the type <ZH>EWT</> or <ZH>EWC</> in the
same time frame, you cannot enter it and should return it back to the
issuing authority.

How to fix this error?

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G508 - Only 2 CTAEO/CCAEO can exist in a time frame, from one issuing authority ?

  The SAP error message 5G508 indicates that there is a restriction on the number of CTAEO (Centralized Tax Authority Electronic Output) or CCAEO (Centralized Customs Authority Electronic Output) documents that can exist within a specific time frame from a single issuing authority. This is typically related to the management of electronic documents in the context of tax or customs reporting.
  
  Cause:
  The error occurs when the system detects that there are already two active CTAEO or CCAEO documents issued by the same authority within the defined time frame. This limitation is often imposed by regulatory requirements to prevent duplication or conflicts in electronic submissions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Documents: Review the existing CTAEO or CCAEO documents that have been issued within the relevant time frame. You can do this by querying the database or using transaction codes related to document management in SAP.
  
  
  Identify the Issuing Authority: