How To Fix 5G508 - Only 2 CTAEO/CCAEO can exist in a time frame, from one issuing authority

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 508

• Message text: Only 2 CTAEO/CCAEO can exist in a time frame, from one issuing authority

What causes this issue?

As per legislation an issuing authority can issue only two court orders
of type <ZH>CTAEOs</> (EWT) or <ZH>CCAEOs</> (EWC) within a particular
time frame.

System Response

&PROCEDURE&
If you receive a third order of the type <ZH>EWT</> or <ZH>EWC</> in the
same time frame, you cannot enter it and should return it back to the
issuing authority.

How to fix this error?

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G508 - Only 2 CTAEO/CCAEO can exist in a time frame, from one issuing authority ?

  The SAP error message 5G508 indicates that there is a restriction on the number of CTAEO (Centralized Tax Authority Electronic Output) or CCAEO (Centralized Customs Authority Electronic Output) documents that can exist within a specific time frame from a single issuing authority. This is typically related to the management of electronic documents in the context of tax or customs reporting.
  Cause:
  The error occurs when the system detects that there are already two active CTAEO or CCAEO documents issued by the same authority within the defined time frame. This limitation is often imposed by regulatory requirements to prevent duplication or conflicts in electronic submissions.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Documents: Review the existing CTAEO or CCAEO documents that have been issued within the relevant time frame. You can do this by querying the database or using transaction codes related to document management in SAP.
  
  
  Identify the Issuing Authority: Confirm which issuing authority is causing the conflict. This will help you understand if the limitation is due to a specific regulatory requirement.
  
  
  Wait for Expiration: If you find that there are already two active documents, you may need to wait until one of them expires or is processed before you can issue a new one.
  
  
  Modify Time Frame: If applicable, check if there is a possibility to adjust the time frame for the documents being issued, although this may depend on regulatory guidelines.
  
  
  Consult Documentation: Review the SAP documentation or guidelines related to CTAEO/CCAEO submissions to ensure compliance with the issuing authority's requirements.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a specialist who can provide further insights based on your specific configuration and regulatory environment.
  
  
  Related Information:
  
  Regulatory Compliance: Ensure that your organization is compliant with the local tax and customs regulations regarding electronic document submissions.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide updates to the system that could help mitigate the issue.
  System Configuration: Review the configuration settings in your SAP system related to electronic document management to ensure they align with the requirements of the issuing authority.
  
  By following these steps, you should be able to address the error message 5G508 effectively.