How To Fix 5G321 - Fill Notif to Employer and Start Doctor Cert. fields; or leave both blank

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 321

• Message text: Fill Notif to Employer and Start Doctor Cert. fields; or leave both blank

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G321 - Fill Notif to Employer and Start Doctor Cert. fields; or leave both blank ?

  The SAP error message 5G321 typically occurs in the context of employee leave management, particularly when dealing with notifications to employers and doctor certification fields in the system. This error indicates that certain mandatory fields must be filled out correctly to proceed with the leave request or notification process.
  Cause:
  The error message 5G321 is triggered when:
  
  The "Notification to Employer" field is not filled out, and the "Doctor Certification" field is also left blank.
  Both fields are required to be filled out, or both must be left blank. This is a validation rule in the SAP system to ensure that the necessary information is provided for processing leave requests.
  
  Solution:
  To resolve this error, you can take one of the following actions:
  
  
  Fill in the Required Fields:
  
  If the employee is notifying the employer about the leave, ensure that the "Notification to Employer" field is filled out with the appropriate information.
  If a doctor’s certification is required, fill in the "Doctor Certification" field with the necessary details.
  
  
  
  Leave Both Fields Blank:
  
  If neither notification to the employer nor doctor certification is applicable, ensure that both fields are left blank. This means that you are not providing any notification or certification for the leave.
  
  
  
  Related Information:
  
  SAP Configuration: The validation rules for these fields can be configured in the SAP system. If you are an administrator or have access to configuration settings, you may want to review the settings related to leave management to understand how these fields are validated.
  User Training: Ensure that users entering leave requests are trained on the requirements for these fields to avoid encountering this error in the future.
  Documentation: Refer to the SAP documentation or user manuals specific to your organization’s implementation of SAP for detailed guidance on handling leave requests and the associated fields.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific SAP environment and configuration.