How To Fix 5G231 - Birth date entered for temp. NI number does not match master data record

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 231

• Message text: Birth date entered for temp. NI number does not match master data record

What causes this issue?

The date of birth entered as part of the employee's temporary NI number
is different than the date of birth entered for the employee in
infotype <ZK>Personal Data </>(0002)<ZK>.</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check which date of birth is correct and update either the temporary NI
number field or infotype 0002 accordingly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G231 - Birth date entered for temp. NI number does not match master data record ?

  The SAP error message 5G231 indicates that there is a mismatch between the birth date entered for a temporary National Insurance (NI) number and the birth date stored in the master data record for that individual. This error typically arises during processes involving employee data management, such as payroll processing or employee onboarding.
  Cause:
  
  Data Entry Error: The birth date entered for the temporary NI number may have been incorrectly inputted.
  Master Data Discrepancy: The birth date in the master data record (e.g., in the employee's personal information) may have been updated or entered incorrectly.
  Temporary NI Number Issues: If the temporary NI number is being used, it may not have been correctly associated with the employee's master data.
  
  Solution:
  
  Verify Data Entry: Check the birth date entered for the temporary NI number against official documents (e.g., birth certificate, passport) to ensure accuracy.
  Check Master Data: Review the employee's master data record in SAP to confirm that the birth date is correct. If it is incorrect, update it to reflect the accurate information.
  Correct Temporary NI Number: If the temporary NI number is being used, ensure that it is correctly linked to the employee's record and that all associated data is accurate.
  Consult with HR or Payroll: If you are unsure about the correct information, consult with your HR or payroll department to verify the details and ensure compliance with regulations.
  
  Related Information:
  
  SAP Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) to view and edit employee records.
  Data Consistency: Ensure that all employee data is consistent across different modules in SAP to avoid similar errors in the future.
  Documentation: Keep documentation of any changes made to employee records for audit purposes.
  Training: Consider training for staff involved in data entry to minimize errors in the future.
  
  If the issue persists after verifying and correcting the data, it may be necessary to consult SAP support or your organization's IT department for further assistance.