How To Fix 5F457 - The total of deductions exceeds the claim amount

SAP Error Message - Details

• Message type: E = Error

• Message class: 5F - HR F: Error Messages (France)

• Message number: 457

• Message text: The total of deductions exceeds the claim amount

What causes this issue?

The total amount of deductions registered in the cluster is higher than
the claim in infotype 'Garnishment' (0272).

System Response

The system displays an error message.

How to fix this error?

Check the garnishment deductions in table RT for cluster. They are
registered in the following wage types per priority for claim:
in /S11 for a maintenance claim,
in /S13, for a non-maintenance priority claim,
in /S15, for a non-maintenance non priority claim.
When the priority for several claims is similar, these wage types are
subsequently split.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5F457 - The total of deductions exceeds the claim amount ?

  The SAP error message 5F457 ("The total of deductions exceeds the claim amount") typically occurs in the context of financial transactions, particularly in modules related to claims processing, such as SAP Concur or SAP FI (Financial Accounting). This error indicates that the total deductions applied to a claim exceed the total amount of the claim itself, which is not permissible.
  Cause:
  
  Incorrect Data Entry: The claim amount may have been entered incorrectly, or the deductions may have been calculated incorrectly.
  Configuration Issues: There may be issues with the configuration of the deduction types or the claim processing rules in the system.
  Multiple Deductions: If multiple deductions are applied to a single claim, the cumulative total may exceed the claim amount.
  Currency Conversion Issues: If the claim and deductions are in different currencies, conversion rates may lead to discrepancies.
  System Bugs: Occasionally, there may be bugs or issues in the SAP system that lead to incorrect calculations.
  
  Solution:
  
  Review Claim and Deductions: Check the claim amount and all deductions applied to ensure they are correct. Make sure that the total deductions do not exceed the claim amount.
  Adjust Deductions: If the deductions are indeed higher than the claim, adjust them accordingly. This may involve reducing the deduction amounts or modifying the claim amount if it was entered incorrectly.
  Check Configuration: Review the configuration settings for deductions and claims in the SAP system to ensure they are set up correctly.
  Currency Check: If applicable, verify that currency conversions are being applied correctly and that the amounts are consistent.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed.
  Training: Ensure that users involved in entering claims and deductions are adequately trained to minimize data entry errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.