How To Fix 5E269 - The postal code does not match the province

SAP Error Message - Details

• Message type: E = Error

• Message class: 5E - Error messages for Spanish infotypes module pools

• Message number: 269

• Message text: The postal code does not match the province

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5E269 - The postal code does not match the province ?

  The SAP error message 5E269 indicates that there is a mismatch between the postal code and the province (or state) in the address data. This error typically occurs during data entry or when processing transactions that involve address validation, such as customer master data creation or updates.
  Cause:
  
  Incorrect Postal Code: The postal code entered does not correspond to the province or state selected in the address.
  Data Entry Error: There may have been a typographical error when entering the postal code or province.
  Configuration Issues: The mapping of postal codes to provinces/states in the SAP system may not be correctly configured or updated.
  Outdated Data: The postal code database may be outdated, leading to mismatches with current postal code assignments.
  
  Solution:
  
  
  Verify Address Information:
  
  Check the postal code and ensure it is correct for the specified province/state.
  Use a reliable postal code lookup tool or official postal service website to confirm the correct postal code for the province.
  
  
  
  Correct Data Entry:
  
  If there is a typographical error, correct it in the address fields.
  Ensure that the postal code format is appropriate for the country in question.
  
  
  
  Update Configuration:
  
  If you have access to the configuration settings, ensure that the postal code to province mapping is accurate and up to date.
  Consult with your SAP Basis or configuration team to review the settings related to address validation.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to address validation and postal code configurations.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the data, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  Address Validation: Ensure that your SAP system is configured to validate addresses correctly, which may involve using external address validation services.
  User Training: Provide training for users on how to correctly enter address information to minimize errors in the future.
  
  By following these steps, you should be able to resolve the error message 5E269 and ensure that the address data is accurate and compliant with SAP's requirements.