How To Fix 5C821 - An error occurred when saving the data

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 821

• Message text: An error occurred when saving the data

What causes this issue?

A database error occurred when saving the data.

System Response

The database content remains unchanged.

How to fix this error?

Try to save it again. If necessary inform your system administrator.

Procedure for System Administrators

The database operation &V1& delivered return code &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C821 - An error occurred when saving the data ?

  The SAP error message 5C821, which states "An error occurred when saving the data," typically indicates that there was an issue during the data saving process in the SAP system. This error can arise from various causes, and the resolution may depend on the specific context in which the error occurs. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  Data Validation Issues: The data being saved may not meet the required validation rules or constraints defined in the system.
  Authorization Problems: The user may not have the necessary permissions to save the data in the specified transaction or module.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems, system performance issues, or temporary system outages.
  Locking Issues: The data being modified may be locked by another user or process, preventing the current user from saving changes.
  Custom Code Errors: If there are custom enhancements or user exits in the transaction, they may contain errors that prevent data from being saved.
  
  Potential Solutions:
  
  Check Data Validity: Review the data being entered to ensure it meets all required fields and validation rules. Correct any discrepancies.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the user profile.
  Check System Status: Verify if there are any ongoing system issues or maintenance activities. You can check with your SAP Basis team for any alerts or downtime.
  Release Locks: If the data is locked, identify the user or process holding the lock and resolve the issue. You can use transaction codes like SM12 to view and manage locks.
  Debug Custom Code: If custom code is involved, use the debugger to identify any errors in the logic that may be causing the save operation to fail.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.